FuseFX has an opening in Atlanta! We have opportunities at our studio for an experienced and talented Tech Ops Render Wrangler with a background in television and/or feature film VFX to join our technology team. The primary focus of this position is the management of renders as needed by production. Secondary function will be as a help desk representative, helping with physical setup, artist support, and potentially growing into more.
All of FuseFX’s technical roles involve both technical and interpersonal components, ensuring systems are technically sound while maintaining open communication both within the department and with production teams.
FuseFX is an Emmy-award winning visual effects and animation studio focused on producing photo-real digital effects for feature film, episodic television, and commercials.
Monitoring, managing and keeping the render farm running at maximum capacity.
Troubleshoot failed and stalling tasks on the render farm; identify bottlenecks and work to streamline processes. Escalate problems as needed.
Workstation Imaging and Software deployment systems maintenance (Windows and Mac)
Imaging and maintenance of desktop and mobile workstations
End-user support for production and artists
Account creation and administration
Assist with troubleshooting and supporting all hardware and software
Monitor IT queue for incoming tickets, assist with triage
Creation and maintenance of documentation
Assist with moving computers, servers and any other IT hardware
Traits of a successful FuseFX Tech Ops Render Wrangler:
1-2 Years’ experience in an IT support role
Knowledge of Windows Active Directory administration
Thorough understanding of Microsoft Windows 10 and MacOS 10.13 and above
Good working knowledge of Office365
Strong knowledge of Microsoft Deployment Toolkit (MDT) and Windows Deployment Services (WDS)
Scripting experience is a plus (Powershell)
Knowledge of desktops, laptops, printers, mobile devices, and all peripherals including audio/video devices in an enterprise environment.
Previous film industry and/or television experience is a plus
Excellent communication and organizational skill with strong attention to detail
Self-motivated with the ability to multi-task, prioritize and problem solve
Flexible and available for extended hours when needed
Strong interest in and ideally some experience with visual effects
Experience with render farm systems and management a plus
Experience with data wrangling and moving data between networks a plus
Able to effectively prioritize and execute tasks while under tight deadlines
Ability to lift 50 pounds to standing height
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