Detail-oriented and efficient Project Manager with experience enhancing executive productivity and improving business operations. Operate well with minimal supervision to meet demanding objectives with expertise in problem solving and show running.
The Family NYC? || Executive Assistant/Copywriter OCT 2019 – Present
? Maintained phones, managed calendars, scheduled appointments, meetings, luncheons, and conference calls, as well as arranged all travel plans.
? Managed communication with clients, updating leads, scheduling meetings, and screenings.
? Implemented and wrote newsletters to inform clients on new work, upcoming projects, and events.
? Responded to emails and other correspondence to facilitate communication and enhance business processes.
? Assisted with outreach as well as maintaining company to client relationships.
? Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
Techspace || ?Receptionist JUN 2019 – JAN 2020
? Welcomed all customers with friendly greeting, answered general questions, and directed them to specific offices.
? Managed campaign correspondence emails, launched blast mailing to media outlets and subscribers
? Directed incoming calls to internal personnel and departments, routing to the best-qualified department.
? Answered high-volume, multi-line telephone, directing calls to appropriate company personnel.
? Scheduled and confirmed appointments and meetings for all companies in the building.
? Keep records in Outlook to maintain office availability data by entering and updating information.
? Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Reformation || ?Operations/Sales Associate JUN 2019 – OCT 2019
? Consistently meet and exceed both individual and store sales goals by helping to create
a customer-focus culture while identifying and capitalizing on sales opportunities
? Create a visually appealing and wonderful shopping environment for customers by
ensuring seamless store operational procedures as well as facility maintenance,
presentation and organization; leverage four years of experience in fashion retail
? Analyze and resolve customer issue by investigating problems, developing solutions ensuring a positive customer experience while maintaining company policies and
No Filter|| Project manager June 2016- July 2019
? Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
? Managed all paper and digital documentation related to accessions, loans, transfers and other collections-related transactions.
? Increased savings by initiating and fostering relationships with vendors to communicate on problem-areas and work closely to resolve.
Wrote and reviewed grant proposals, journal articles, blog posts, and institutional reports
? Planned and conducted special research projects in creative needs and similar business strategies, resulting in development of new exhibits.
? Actively engaged with all stakeholders during events by tracking attendance, supervising volunteer staff and welcoming guests.
? Networked at creative events to identify new talent and artistic works in local areas.
Baked by Melissa || ?Sales Lead/Cashier MAY 2017 – JAN 2019
? Offering each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
? Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customers.
? Processed POS transactions, including checks, cash and credit purchases or refunds.
? Completed opening and closing checklists, including maintaining 100% accuracy when
using the POS system and handling money.
? Checked store emails, responding to and relaying information with appropriate urgency and escalated difficult questions and concerns to supervisors as needed
SUNY Geneseo, Geneseo, NY — Bachelors in English Creative Writing
August 2015-August 2019
Minored in Africana Studies
Member of Zeta Phi Beta Sorority Inc. || Zeta Iota Chapter President
Adobe Photoshop, Illustrator, and Protools
CMS (Instagram, Facebook, Wordpress, Squarespace)
QuickBooks expert/ Advanced MS Office Suit
Ability to multitask effectively
- August 2015 - August 2019 BA in Creative Writing